Fairmont Empress | Hotel in Victoria

| 9.2 (2634 Reviews) |  1 Bathroom
Inner Harbour Hotel | Fairmont Empress

Hotel in Inner Harbour, Victoria

2 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Housekeeping is available on request.
Fairmont Empress offers 431 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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721 Government St, Victoria, V8W1W5, Canada

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
Balcony/TerraceBalcony/Terrace
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Business ServicesBusiness Services
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
Hot TubHot Tub
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Designer toiletriesDesigner toiletries
  • BathrobesBathrobes
  • Hair dryerHair dryer
  • Bathtub or showerBathtub or shower
  • Private bathroomPrivate bathroom
  • TowelsTowels
  • Toothbrush and toothpaste (on request)Toothbrush and toothpaste (on request)
BedroomBedroom
  • Down comforterDown comforter
  • Blackout drapes/curtainsBlackout drapes/curtains
  • Portable fanPortable fan
  • Air conditioningAir conditioning
  • Pillow-top mattressPillow-top mattress
  • Bed sheetsBed sheets
  • Premium beddingPremium bedding
  • Hypo-allergenic beddingHypo-allergenic bedding
  • Laptop-friendly workspaceLaptop-friendly workspace
  • Eco-friendly cleaning products providedEco-friendly cleaning products provided
  • Water-efficient showers onlyWater-efficient showers only
  • Desk chairDesk chair
  • Energy-saving switchesEnergy-saving switches
  • SafeSafe
  • Iron/ironing boardIron/ironing board
  • LED light bulbsLED light bulbs
  • SlippersSlippers
  • DeskDesk
  • Free newspapersFree newspapers
  • PhonePhone
  • Window screensWindow screens
  • RecyclingRecycling
BreakfastBreakfast
  • Coffee/tea in common area(s)Coffee/tea in common area(s)
  • 1 bar1 bar
  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 20-40 for adults and CAD 10-20 for childrenFull breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 20-40 for adults and CAD 10-20 for children
  • 2 restaurants2 restaurants
  • Coffee/tea makerCoffee/tea maker
  • MinibarMinibar
  • Electric kettleElectric kettle
ParkingParking
  • Valet parking on site (CAD 53.00 per day; includes in/out privileges)Valet parking on site (CAD 53.00 per day; includes in/out privileges)
  • Ferry terminal shuttle (surcharge)Ferry terminal shuttle (surcharge)
  • Limo/town car serviceLimo/town car service
  • Self parking on site (CAD 39.00 per day; includes in/out privileges)Self parking on site (CAD 39.00 per day; includes in/out privileges)
  • Electric car charging station on siteElectric car charging station on site
  • Cruise terminal shuttle (surcharge)Cruise terminal shuttle (surcharge)
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • Hiking/biking trailsHiking/biking trails
  • Scooter/moped rentalsScooter/moped rentals
  • SailingSailing
  • Whale watchingWhale watching
  • Mountain bikingMountain biking
  • Golf lessonsGolf lessons
  • EcotoursEcotours
  • GolfingGolfing
  • Indoor pool accessIndoor pool access
  • KayakingKayaking
  • Access to nearby indoor poolAccess to nearby indoor pool
  • Shopping mallShopping mall
  • Steam roomSteam room
  • Bicycle rentalsBicycle rentals
  • Full-service spaFull-service spa
  • ShoppingShopping
  • Hot tubHot tub
  • Indoor poolIndoor pool
  • Fitness centerFitness center
  • SaunaSauna
  • Children's poolChildren's pool
  • Designer storesDesigner stores
  • Art galleryArt gallery
  • Bike parkingBike parking
EntertainmentEntertainment
  • 32-inch flat-screen TV32-inch flat-screen TV
  • Pay moviesPay movies
  • Cable channelsCable channels
GeneralGeneral
  • Meeting roomsMeeting rooms
  • 24-hour business center24-hour business center
  • Conference center (22600 square feet of space)Conference center (22600 square feet of space)
  • Vending machineVending machine
  • Water dispenserWater dispenser
  • Free newspapers in lobbyFree newspapers in lobby
  • Banquet hallBanquet hall
  • BallroomBallroom
  • Front-desk safeFront-desk safe
  • ATM/banking servicesATM/banking services
  • Gift shop/newsstandGift shop/newsstand
  • FrenchFrench
  • SpanishSpanish
  • GermanGerman
  • RussianRussian
  • JapaneseJapanese
  • DanishDanish
  • MalayMalay
  • PortuguesePortuguese
  • KoreanKorean
  • Chinese (Mandarin)Chinese (Mandarin)
  • FilipinoFilipino
  • ArabicArabic
  • ItalianItalian
  • EnglishEnglish
  • Locally-owned & organized tours & activitiesLocally-owned & organized tours & activities
  • Vegan dining optionsVegan dining options
  • 100% renewable energy100% renewable energy
  • Designated smoking areasDesignated smoking areas
  • Humane treatment of captive wild animalsHumane treatment of captive wild animals
  • No plastic soda bottlesNo plastic soda bottles
  • At least 80% of food locally-sourcedAt least 80% of food locally-sourced
  • At least 80% lighting from LEDsAt least 80% lighting from LEDs
  • Reusable tableware onlyReusable tableware only
  • Local artist showcaseLocal artist showcase
  • Comprehensive recycling policyComprehensive recycling policy
  • No plastic water bottlesNo plastic water bottles
  • Biodegradable coffee stirrersBiodegradable coffee stirrers
  • No plastic drinking strawsNo plastic drinking straws
  • At least 80% organic foodAt least 80% organic food
  • Reusable cups onlyReusable cups only
  • No plastic coffee stirrersNo plastic coffee stirrers
  • Comprehensive food waste policyComprehensive food waste policy
  • Vegetarian dining optionsVegetarian dining options
  • Biodegradable drinking strawsBiodegradable drinking straws
Guest ServicesGuest Services
  • Children's poolChildren's pool
  • Access to nearby indoor poolAccess to nearby indoor pool
  • Laundry facilitiesLaundry facilities
  • Indoor poolIndoor pool
  • Wedding servicesWedding services
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Hair salonHair salon
  • Daily housekeepingDaily housekeeping
  • Multilingual staffMultilingual staff
  • Laundry facilitiesLaundry facilities
  • 24-hour front desk24-hour front desk
  • Change of towels (on request)Change of towels (on request)
  • Dry cleaning serviceDry cleaning service
  • Concierge servicesConcierge services
  • Change of bedsheets (on request)Change of bedsheets (on request)
  • Porter/bellhopPorter/bellhop
InternetInternet
  • In-room WiFi speed: 25+ MbpsIn-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: WiFi (CAD 14.95 per night)Available in all rooms: WiFi (CAD 14.95 per night)
OutdoorsOutdoors
  • Pool sun loungersPool sun loungers
  • GardenGarden
  • Picnic areaPicnic area
  • TerraceTerrace
  • Vegetable gardenVegetable garden
SpaSpa
  • Massage - hot stoneMassage - hot stone
  • Manicures and pedicuresManicures and pedicures
  • Hot tubHot tub
  • Body scrubsBody scrubs
  • Body wrapsBody wraps
  • Spa open dailySpa open daily
  • Massage - prenatalMassage - prenatal
  • Hot springs/mineral springsHot springs/mineral springs
  • AromatherapyAromatherapy
  • FacialsFacials
  • Massage - SwedishMassage - Swedish
  • 11 treatment rooms11 treatment rooms
  • Massage/treatment roomsMassage/treatment rooms
  • Massage - deep-tissueMassage - deep-tissue
  • Body treatmentsBody treatments
  • Steam roomSteam room
  • Couples treatment room(s)Couples treatment room(s)
  • Massage - sportsMassage - sports
  • HydrotherapyHydrotherapy
  • SaunaSauna

Policies

Check-in
Check-in
Check-in start time: 4:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 19
Check-out
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Child Policy
Children are welcome. kids stay free! up to 3 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Payment Policy
Fee for full breakfast: approximately cad 20 to 40 for adults, and cad 10 to 20 for children fee for in-room wireless internet: cad 14.95 per night (rates may vary) self parking fee: cad 39.00 per day (in/out privileges) valet parking fee: cad 53.00 per day (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
2 total pets food and water bowls are available pets stay free restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation the photos are representative of rooms offered and may differ from the actual room received. this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses solar energy, plus a grey water recycling system

Reviews

Kyujin
Mar 1, 2026 11:40:39 AM
Review Score:   6
Summary: O
See All Reviews

Room Arrangement

Room InfoFacilities
Fairmont Gold Deluxe City View 2 Queen
Room Size: 377 square feet m2
2 Queen Beds
Fairmont Gold Deluxe City View 2 Queen

General

Pet-friendly room, Executive level room, Ping - 10.59, Number of bedrooms - 1, Separate sitting area, Square feet - 377, Square meters - 35, Bed count minimum 2, City view, Bed count maximum 2
Fairmont Gold Deluxe Harbour View 1 King
Room Size: 323 square feet m2
1 King Bed
Fairmont Gold Deluxe Harbour View 1 King

General

Pet-friendly room, Square meters - 30, Executive level room, Harbor view, Number of bedrooms - 1, Ping - 9.08, Separate sitting area, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Fairmont Gold One Bedroom Suite City View 1 King
Room Size: 522 square feet m2
1 King Bed
Fairmont Gold One Bedroom Suite City View 1 King

General

Pet-friendly room, Square feet - 522, IndRm-RenoRecent-Year 2014, Executive level room, Number of bedrooms - 1, Ping - 14.67, Square meters - 49, Bed count minimum 1, Bed count maximum 1
Fairmont Harbour View 1 Queen
Room Size: 280 square feet m2
1 Queen Bed
Fairmont Harbour View 1 Queen

General

Pet-friendly room, Harbor view, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Bed count maximum 1, Ping - 7.87
Fairmont City View 1 Queen
Room Size: 280 square feet m2
1 Queen Bed
Fairmont City View 1 Queen

General

Pet-friendly room, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87
Deluxe Harbour View 1 King
Room Size: 382 square feet m2
1 King Bed
Deluxe Harbour View 1 King

General

Ping - 10.74, Harbor view, Number of bedrooms - 1, Square feet - 382, Pets not allowed, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Fairmont Gold Harbour View Executive Suite 1 King
Room Size: 420 square feet m2
1 King Bed
Fairmont Gold Harbour View Executive Suite 1 King

General

Executive level room, Harbor view, Number of bedrooms - 1, Ping - 11.8, Bed count minimum 1, Bed count maximum 1, Square meters - 39.0, Square feet - 420
Deluxe City View 1 King
Room Size: 382 square feet m2
1 King Bed
Deluxe City View 1 King

General

Pet-friendly room, Ping - 10.74, Number of bedrooms - 1, Square feet - 382, Separate sitting area, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Junior Suite City View 1 King
Room Size: 452 square feet m2
1 King Bed
Junior Suite City View 1 King

General

Pet-friendly room, Square meters - 42, Number of bedrooms - 1, Separate sitting area, Ping - 12.7, Bed count minimum 1, Square feet - 452, Bed count maximum 1, City view
Fairmont Gold Deluxe City View 1 King
Room Size: 377 square feet m2
1 King Bed
Fairmont Gold Deluxe City View 1 King

General

Pet-friendly room, Executive level room, Ping - 10.59, Number of bedrooms - 1, Square feet - 377, Square meters - 35, Bed count minimum 1, Bed count maximum 1, City view
Fairmont Gold City View 1 King
Room Size: 301 square feet m2
1 King Bed
Fairmont Gold City View 1 King

General

Pet-friendly room, Executive level room, Number of bedrooms - 1, Square meters - 28, Ping - 8.46, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Fairmont Gold City View 1 Queen
Room Size: 301 square feet m2
1 Queen Bed
Fairmont Gold City View 1 Queen

General

Ping - 8, Executive level room, Number of bedrooms - 1, Square meters - 28, Square feet - 301, Bed count minimum 1, Bed count maximum 1, City view
Executive Suite City View 1 King
Room Size: 474 square feet m2
1 King Bed
Executive Suite City View 1 King

General

Pet-friendly room, Number of bedrooms - 1, Ping - 13.32, Bed count minimum 1, Square feet - 474, Bed count maximum 1, Square meters - 44, City view
Fairmont Gold Harbour View 1 King
Room Size: 323 square feet m2
1 King Bed
Fairmont Gold Harbour View 1 King

General

Pet-friendly room, Ping - 9, Square meters - 30, IndRm-RenoRecent-Year 2014, Executive level room, Harbor view, Number of bedrooms - 1, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Signature Harbour View 1 King
Room Size: 344 square feet m2
1 King Bed
Signature Harbour View 1 King

General

Square meters - 32, Harbor view, Number of bedrooms - 1, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Ping - 10
Deluxe City View 2 Queen
Room Size: 334 square feet m2
2 Queen Beds
Deluxe City View 2 Queen

General

Pet-friendly room, Square meters - 31, Ping - 9, Number of bedrooms - 1, Separate sitting area, Square feet - 334, Bed count minimum 2, City view, Bed count maximum 2
Fairmont City View 2 Double
Room Size: 240 square feet m2
2 Double Beds
Fairmont City View 2 Double

General

Pet-friendly room, Number of bedrooms - 1, Ping - 7, Square feet - 240, Bed count minimum 2, Square meters - 22, City view, Bed count maximum 2
One Bedroom Suite City View 1 King
Room Size: 450 square feet m2
1 King Bed
One Bedroom Suite City View 1 King

General

Pet-friendly room, Square meters - 42, Number of bedrooms - 1, Square feet - 450, Ping - 13, Bed count minimum 1, Bed count maximum 1, City view
Deluxe City View 1 Queen
Room Size: 382 square feet m2
1 Queen Bed
Deluxe City View 1 Queen

General

Pet-friendly room, Ping - 10.74, Square feet - 382, Separate sitting area, Square meters - 36, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Harbour View 2 Queen
Room Size: 376 square feet m2
2 Queen Beds
Deluxe Harbour View 2 Queen

General

Harbor view, Number of bedrooms - 1, Ping - 11, Square meters - 35, Bed count minimum 2, Square feet - 376, Bed count maximum 2
Fairmont City View 1 King
Room Size: 280 square feet m2
1 King Bed
Fairmont City View 1 King

General

Pet-friendly room, Outdoor spaces not available, Square feet - 280, Number of bedrooms - 1, Square meters - 26, Bed count minimum 1, Bed count maximum 1, City view, Ping - 7.87

FAQ's

Is this Fairmont Empress pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Fairmont Empress have a swimming pool?

Yes, this Fairmont Empress has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fairmont Empress?

Best-rates for the Fairmont Empress starts from $241 per night with includes TV, Balcony/Terrace, Accessibility, Transportation/Shuttle, Bedding/Linens, Restaurant, Breakfast, Internet, Designated Smoking Area, Toiletries, Entertainment, Air Conditioner, Parking, Guest Services, Hot Tub, Kitchen, Pool, Business Services, Wellness Facilities, Spa, Bar, Child Friendly, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Fairmont Empress a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fairmont Empress wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fairmont Empress has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fairmont Empress?

Based on the information reported by the owner or manager, the Fairmont Empress indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fairmont Empress?

Based on the information reported by the owner or manager, details for the cancellation policy for the Fairmont Empress are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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