Grand Mercure Hanoi | Hotel in Hanoi

| 9.4 (93 Reviews) |  1 Bathroom
Dong Da Hotel | Grand Mercure Hanoi

Hotel in Dong Da, Hanoi

Art Deco hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Housekeeping is available on request.
Grand Mercure Hanoi offers 181 air-conditioned accommodations with minibars and safes. 50-inch flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.


Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

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9 CAT LINH, Hanoi, 10000, Vietnam

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Bidet
  • Eco-friendly toiletries
  • Bathtub or shower
  • Towels
Bedroom
  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets
  • Air conditioning
  • Free cribs/infant beds
  • LED light bulbs
  • Slippers
  • Laptop-friendly workspace
  • Turndown service
  • Water-efficient showers only
  • Eco-friendly cleaning products provided
  • Desk
  • Safe
  • Energy-saving switches
  • Soundproofing
  • Bulk dispenser for toiletries
  • Window screens
  • Connecting rooms available
  • Electrical adapters/chargers
  • Iron/ironing board
  • Phone
  • Free newspapers
  • Guidebooks/recommendations
  • Desk chair
Breakfast
  • 24-hour room service
  • 2 bars/lounges and 1 poolside bar
  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: VND 577500 for adults and VND 290000 for children
  • 2 restaurants
  • Refrigerator
  • Coffee/tea maker
  • Minibar
  • Free bottled water
  • Paper towels
  • Electric kettle
Parking
  • Onsite parking available only on request
  • Airport shuttle on request
  • Height restrictions apply for onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limited onsite parking (max 1 space per unit)
  • Free secured, covered self parking on site
Accessibility
  • Wheelchair-accessible restaurant
  • Doorbell and phone notification
  • Wheelchair-accessible parking
  • Visual fire alarm
  • Wheelchair-accessible concierge desk
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Braille signage
  • Wheelchair-accessible business center
  • Wheelchairs available on site
  • Elevator
  • Hospital bed available
  • Wheelchair-accessible spa
  • Wheelchair-accessible registration desk
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Outdoor pool
  • Lifeguards on site
  • 24-hour fitness center
  • Full-service spa
Entertainment
  • Digital channels
  • 50-inch flat-screen TV
General
  • Meeting rooms - 3
  • 24-hour business center
  • Conference center (4133 square feet of space)
  • Computer station
  • Lockers available
  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Free newspapers in lobby
  • Water dispenser
  • French
  • Vietnamese
  • German
  • Chinese (Mandarin)
  • Korean
  • English
  • Japanese
  • No plastic soda bottles
  • No plastic drinking straws
  • Comprehensive recycling policy
  • TV in lobby
  • Vegan dining options
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Biodegradable coffee stirrers
  • Smoke-free property
  • No plastic coffee stirrers
  • Fireplace in lobby
  • At least 80% organic food
  • Reusable cups only
  • Biodegradable drinking straws
  • Local culture & ecosystem education
  • Vegetarian dining options
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • No plastic water bottles
  • Reusable tableware only
Guest Services
  • Laundry facilities
  • Fence around the pool
  • Outdoor pool
  • Soundproofed rooms
  • Refrigerator
  • Snack bar/deli
  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • 24-hour front desk
  • Daily housekeeping
  • Turndown service
  • Concierge services
  • Tour/ticket assistance
  • Multilingual staff
  • Porter/bellhop
  • Wedding services
  • Dry cleaning service
  • Luggage storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Free pool cabanas
  • Lifeguards on site
  • Garden
  • Pool umbrellas
  • Pool sun loungers
Spa
  • Hot tub
  • Steam room
  • Body wraps
  • Sauna
  • Facials
  • Massages
  • Body scrubs
  • Spa open daily
  • Body treatments

Policies

Check-in
Check-in start time: 2:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 15
Check-out
A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately vnd 577500 for adults and vnd 290000 for children airport shuttle fee: vnd 1800000 per vehicle (one-way, maximum occupancy 3) airport shuttle fee per child: vnd 1800000 (one-way), (up to 12 years old) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival.

Reviews

May 12, 2025 12:41:20 PM
Review Score:   10
Summary: Beautiful rooms and all in excellent condition. Good and obliging service. Not many dining options suitable for foreigners around the hotel.
See All Reviews

Room Arrangement

Room Info Facilities
Executive Room, 2 Twin Beds, Club Lounge Access (High Floor)
Room Size: 344 square feet m2
2 Twin Beds
Executive Room, 2 Twin Beds, Club Lounge Access (High Floor)

General

Square meters - 32, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 344, Bed count minimum 2, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Grand Deluxe, King Bed, High Floor
Room Size: 344 square feet m2
1 King Bed
Grand Deluxe, King Bed, High Floor

General

Number of living rooms 0, Grab bar - in shower, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Hand-held showerhead, Square feet - 344, Grab bar - near toilet, Wheelchair accessible, Lowered locks/deadbolt, Number of bathrooms - 1, Ping - 10, Square meters - 32, Portable shower seat, Lowered electrical outlets in bathroom, Private bathroom, Braille signage, Height-adjustable showerhead, Low-height bed, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Bed count maximum 1
Presidential Suite, Club Lounge Access
Room Size: m2
1 King Bed
Presidential Suite, Club Lounge Access

General

Number of bedrooms - 1, Private bathroom (not in room), Bed count minimum 1, Number of living rooms 1, Number of bathrooms - 2, Bed count maximum 1
Deluxe Room, 1 King Bed
Room Size: 344 square feet m2
1 King Bed
Deluxe Room, 1 King Bed

General

Square meters - 32, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 10
Deluxe Suite, 1 King Bed, Club Lounge Access
Room Size: 807 square feet m2
1 King Bed
Deluxe Suite, 1 King Bed, Club Lounge Access

General

Square meters - 75, Number of living rooms 0, Private bathroom, Number of bedrooms - 1, Square feet - 807, Ping - 23, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Grand Deluxe Twin Room, 2 Twin Beds (High Floor)
Room Size: 291 square feet m2
2 Twin Beds
Grand Deluxe Twin Room, 2 Twin Beds (High Floor)

General

Ping - 8, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Executive Room, 1 King Bed, Club Lounge Access (High Floor)
Room Size: 344 square feet m2
1 King Bed
Executive Room, 1 King Bed, Club Lounge Access (High Floor)

General

Square meters - 32, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 344, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Ping - 10
Deluxe Twin Room, 2 Twin Beds
Room Size: 291 square feet m2
2 Twin Beds
Deluxe Twin Room, 2 Twin Beds

General

Ping - 8, Number of living rooms 0, Private bathroom, Number of bedrooms - 0, Square feet - 291, Square meters - 27, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Grand Mercure Hanoi pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Grand Mercure Hanoi have a swimming pool?

Yes, this Grand Mercure Hanoi has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Grand Mercure Hanoi?

Best-rates for the Grand Mercure Hanoi starts from $126 per night with includes Bar, Guest Services, Hot Tub, Internet, Air Conditioner, Parking, Pool, TV, Balcony/Terrace, Business Services, Child Friendly, Accessibility, Security/Safety, Bedding/Linens, Spa, Kitchen, Breakfast, Laundry, Wheelchair Accessible, Wellness Facilities, Fireplace/Heating, Restaurant with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Grand Mercure Hanoi a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Grand Mercure Hanoi wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Grand Mercure Hanoi is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Grand Mercure Hanoi?

Based on the information reported by the owner or manager, the Grand Mercure Hanoi indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Grand Mercure Hanoi?

Based on the information reported by the owner or manager, details for the cancellation policy for the Grand Mercure Hanoi are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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