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Hacienda Chichen Resort & Yaxkin Spa | Hotel in Chichen Itza

| 9.0 (347 Reviews) |  1 Bathroom
Chichen Itza Hotel | Hacienda Chichen Resort & Yaxkin Spa

Hotel in Chichen Itza

Colonial hotel with a full-service spa and an outdoor pool
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Hacienda Chichen Resort & Yaxkin Spa offers 28 air-conditioned accommodations with complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carretera Libre 180 KM 120, Chichen Itza, 97752, Mexico

Amenities

Air Conditioner
Parking
Pool
Balcony/Terrace
Security/Safety
Business Services
Bedding/Linens
Spa
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Bathrooms
  • Towels
Bedroom
  • Air conditioning
  • Bed sheets
Breakfast
  • 1 restaurant
  • Coffee/tea in common area(s)
  • 1 bar
  • Free bottled water
Parking
  • Free self parking on site
  • Area shuttle
Activities
  • Cave exploring
  • Outdoor pool
  • Ecotours
  • Full-service spa
General
  • Meeting rooms
  • Business center
  • Gift shop/newsstand
  • Front-desk safe
  • Library
  • Banquet hall
  • Spanish
  • English
  • Smoke-free property
Guest Services
  • Outdoor pool
  • Laundry facilities
  • Concierge services
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Daily housekeeping
Internet
  • Available in some public areas: Free WiFi and wired Internet
Outdoors
  • Terrace
  • Garden
Spa
  • Spa open daily
  • Body wraps
  • Body treatments
  • Body scrubs
  • Massage - deep-tissue
  • Facials
  • Massage - hot stone

Policies

Check-in
Check-in time starts at 3:00 pm late check-in subject to availability
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! up to 2 children 8 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 30 per pet, per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
1 total pets food and water bowls are available pets allowed for an extra charge of usd 30 per pet, per day specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Robert
Jul 18, 2025 09:55:05 PM
Review Score:   10
Summary: What a lovely lovely place, it really takes you back to old school colonial architecture and living. The hotel has developed a wonderful eco friendly hotel with a beautiful garden and pool that should be enjoyed. Food was wonderful and so nice to see that they produce as much of their own food as they can and where they’re unable to, they source from the local community. Our only comment would be that if you were staying for more than one night, the beds are small for 2 so as a family it’d be worth considering 2 rooms but it really didn’t detract from our stay.
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Room Arrangement

Room Info Facilities
Honeymoon Room, 1 Queen Bed
Room Size: m2
1 Queen Bed
Honeymoon Room, 1 Queen Bed

General

Number of living rooms 0, Minibar, Number of bedrooms - 0, Wardrobe or closet, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed (Master)
Room Size: m2
1 King Bed
Suite, 1 King Bed (Master)

General

Number of living rooms 0, Number of bathrooms - 7, Free WiFi, Minibar, Pets not allowed, Bathrobes, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Espresso maker, Wardrobe or closet, Number of bedrooms - 7, Bed count minimum 1, Bed count maximum 1
Suite (Master)
Room Size: m2
2 Double Beds
Suite (Master)

General

Number of living rooms 0, Bathrobes, Free WiFi, Minibar, Number of bedrooms - 0, Espresso maker, Wardrobe or closet, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 2 Double Beds
Room Size: m2
2 Double Beds
Standard Double Room, 2 Double Beds

General

Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Double Room (Historic)
Room Size: m2
1 Double Bed
Double Room (Historic)

General

Number of living rooms 0, Number of bedrooms - 0, Pets not allowed, Premium bedding, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Chichen Itza hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Chichen Itza hotel have a swimming pool?

Yes, this Chichen Itza hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Chichen Itza hotel?

Best-rates for the Chichen Itza hotel starts from $147 per night with includes Parking, Pool, Security/Safety, Laundry, Spa, Entertainment, Child Friendly, Balcony/Terrace, Business Services, Restaurant, Bar, Internet, Air Conditioner, Bedding/Linens, Guest Services with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Chichen Itza hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Chichen Itza hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Chichen Itza hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Chichen Itza hotel?

Based on the information reported by the owner or manager, the Chichen Itza hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Chichen Itza hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Chichen Itza hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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