Hotel La Joya | Hotel in Isla Mujeres

| 9.2 (366 Reviews) |  1 Bathroom
Isla Mujeres Hotel | Hotel La Joya

Hotel in Isla Mujeres

Spend the day relaxing on Hotel La Joya's private white sand beach or pampering yourself at the hotel's full-service spa.
Hotel La Joya offers 14 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. 40-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs or showers. This Isla Mujeres hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.


Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Carretera al Garrafon, Km. 5, Isla Mujeres, 77400, Mexico

Amenities

Air ConditionerAir Conditioner
ParkingParking
PoolPool
Designated Smoking AreaDesignated Smoking Area
TVTV
ViewView
Ocean ViewOcean View
Balcony/TerraceBalcony/Terrace
Bedding/LinensBedding/Linens
Wellness FacilitiesWellness Facilities
SpaSpa
RestaurantRestaurant
BarBar
Guest ServicesGuest Services
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • Private bathroomPrivate bathroom
  • Bathtub or showerBathtub or shower
  • Hair dryerHair dryer
  • TowelsTowels
BedroomBedroom
  • Ceiling fanCeiling fan
  • Air conditioningAir conditioning
  • Bed sheetsBed sheets
  • DeskDesk
  • SafeSafe
BreakfastBreakfast
  • 1 bar1 bar
  • Room service availableRoom service available
  • 1 restaurant1 restaurant
ParkingParking
  • Free self parking on siteFree self parking on site
  • Roundtrip airport shuttle (surcharge)Roundtrip airport shuttle (surcharge)
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • ParasailingParasailing
  • Scuba divingScuba diving
  • Boat toursBoat tours
  • Theme parksTheme parks
  • SnorkelingSnorkeling
  • WindsurfingWindsurfing
  • SailingSailing
  • Scooter/moped rentalsScooter/moped rentals
  • Private beach (direct access)Private beach (direct access)
  • Outdoor poolOutdoor pool
  • Full-service spaFull-service spa
EntertainmentEntertainment
  • Cable channelsCable channels
  • 40-inch flat-screen TV40-inch flat-screen TV
GeneralGeneral
  • Vending machineVending machine
  • Front-desk safeFront-desk safe
  • EnglishEnglish
  • SpanishSpanish
  • Beach towelsBeach towels
  • Designated smoking areasDesignated smoking areas
  • Mosquito netsMosquito nets
Guest ServicesGuest Services
  • Outdoor poolOutdoor pool
  • Laundry facilitiesLaundry facilities
  • Snack bar/deliSnack bar/deli
  • Luggage storageLuggage storage
  • Tour/ticket assistanceTour/ticket assistance
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
  • Laundry facilitiesLaundry facilities
InternetInternet
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
OutdoorsOutdoors
  • Beach loungersBeach loungers
  • TerraceTerrace
  • Beach umbrellasBeach umbrellas
  • GardenGarden
  • Furnished balconyFurnished balcony
SpaSpa
  • Spa open dailySpa open daily
  • Massage - on the beachMassage - on the beach
  • Massage - deep-tissueMassage - deep-tissue

Policies

Check-in
Check-in
Check-in start time: 3:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18
Check-out
Check-out
Check-out before noon
Child Policy
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pet Policy
No pets or service animals allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests who may encounter issues with stairs should contact this property in advance. elevators are not available. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Nis
Apr 7, 2026 07:07:12 AM
Review Score:   10
Summary: The view from this hotel is absolutely amazing (we lived in the penthouse). The guys running the hotel were some of the nicest hosts ever. Would come again.
See All Reviews

Room Arrangement

Room InfoFacilities
Room, 2 Queen Beds, Garden View (with shared terrace)
Room Size: 269 square feet m2
2 Queen Beds
Room, 2 Queen Beds, Garden View (with shared terrace)

General

Number of living rooms 0, Square feet - 269, Minibar, Number of bedrooms - 0, Garden view, Terrace, Ping - 7.56, Square meters - 25, Refrigerator, Free toiletries, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Terrace, Ocean View
Room Size: 269 square feet m2
1 King Bed
Suite, 1 King Bed, Terrace, Ocean View

General

Number of living rooms 0, Square feet - 269, Phone, Minibar, Number of bedrooms - 0, Terrace, Ping - 7.56, Square meters - 25, Refrigerator, Bed count minimum 1, Free toiletries, Bed count maximum 1
Room, 1 King Bed, Garden View (with shared terrace)
Room Size: 269 square feet m2
1 King Bed
Room, 1 King Bed, Garden View (with shared terrace)

General

Number of living rooms 0, Square feet - 269, Minibar, Number of bedrooms - 0, Garden view, Terrace, Ping - 7.56, Square meters - 25, Refrigerator, Bed count minimum 1, Free toiletries, Bed count maximum 1
Suite, 2 Queen Beds, Garden View (with shared terrace)
Room Size: 269 square feet m2
2 Queen Beds
Suite, 2 Queen Beds, Garden View (with shared terrace)

General

Number of living rooms 0, Square feet - 269, Minibar, Number of bedrooms - 0, Terrace, Square meters - 25, Free toiletries, Phone, Garden view, Ping - 7.56, Refrigerator, Bed count minimum 2, Bed count maximum 2
Penthouse, 1 Bedroom, Kitchenette
Room Size: 258 square feet m2
3 Queen Beds and Twin Sofa Bed
Penthouse, 1 Bedroom, Kitchenette

General

Square feet - 258, Minibar, Kitchenette, Ping - 7.25, Bed count maximum 3, Square meters - 24, Free toiletries, Bed count minimum 3
Junior Suite, 1 Bedroom, 1 living room, Kitchenette
Room Size: 269 square feet m2
2 King Bed and Double Sofa Bed
Junior Suite, 1 Bedroom, 1 living room, Kitchenette

General

Square feet - 269, Minibar, Kitchenette, Ping - 7.56, Square meters - 25, Free toiletries, Bed count minimum 2, Bed count maximum 2
Suite
Room Size: 269 square feet m2
2 Double Beds
Suite

General

Square feet - 269, Minibar, Ping - 7.56, Square meters - 25, Free toiletries, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Garden View (with shared terrace)
Room Size: 269 square feet m2
1 King Bed
Suite, 1 King Bed, Garden View (with shared terrace)

General

Ping - 8, Number of living rooms 0, Square feet - 269, Minibar, Number of bedrooms - 0, Terrace, Square meters - 25, Free toiletries, Phone, Garden view, Refrigerator, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this Hotel La Joya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel La Joya have a swimming pool?

Yes, this Hotel La Joya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel La Joya?

Best-rates for the Hotel La Joya starts from $144 per night with includes Pool, View, Bar, Guest Services, Laundry, Designated Smoking Area, TV, Ocean View, Bedding/Linens, Restaurant, Child Friendly, Internet, Air Conditioner, Balcony/Terrace, Wellness Facilities, Parking, Spa with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Hotel La Joya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel La Joya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel La Joya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel La Joya?

Based on the information reported by the owner or manager, the Hotel La Joya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel La Joya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel La Joya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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