Phoenix Hotel | Hotel in London

| 8.4 (5653 Reviews) |  8 Bathrooms  17 Guests
Lancaster Gate Hotel | Phoenix Hotel

Hotel in Lancaster Gate, London

Just over a quarter mile from Bayswater and Queensway Underground (subway) stations, Phoenix Hotel is a 5-minute walk from Hyde Park. The traditional hotel features spacious rooms and continental breakfasts. The bright and airy bedrooms each have a private modern bathroom with a hairdryer. All rooms feature tea/coffee facilities and a TV with satellite channels. Free Wi-Fi is accessible throughout. A continental breakfast is served daily in the dining room at Phoenix Hotel, including fresh coffee and a selection of cereals. There is also a cozy lounge bar, offering light snacks and beverages. Full English breakfast options are available for an additional fee. In the heart of lively Bayswater, Phoenix Hotel is surrounded by shops, bars and restaurants. Elegant Kensington is within a 20-minute walk, and Knightsbridge is just over a mile away.

Phoenix Hotel is located in London.

This 132 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Child Friendly, Internet, and several others. This is a 4 star rated property and has over 5653 reviews with the average score of 8.4 . Coming to London and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 132 Bedrooms Hotel if you want to learn more about this RBO place in London. These details are authentic, as they are provided by our partner, booking.com.

This Phoenix Hotel in London is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Phoenix Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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1-8 Kensington Garden Square, London, W2 4BH, United Kingdom

Amenities

TVTV
AccessibilityAccessibility
Security/SafetySecurity/Safety
Business ServicesBusiness Services
Fireplace/HeatingFireplace/Heating
BarBar
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
LaundryLaundry

Facility Overview

BreakfastBreakfast
  • Breakfast in the roomBreakfast in the room
  • Snack barSnack bar
  • BarBar
GeneralGeneral
  • HeatingHeating
  • Family roomsFamily rooms
  • Smoke-free propertySmoke-free property
  • SafeSafe
  • ElevatorElevator
  • Wifi in all areasWifi in all areas
  • Non-smoking roomsNon-smoking rooms
Guest ServicesGuest Services
  • Dry cleaningDry cleaning
  • Meeting/Banquet facilitiesMeeting/Banquet facilities
  • Baggage storageBaggage storage
  • Daily housekeepingDaily housekeeping
  • 24-hour front desk24-hour front desk
  • ConciergeConcierge
  • LaundryLaundry
  • Shared lounge/TV areaShared lounge/TV area
  • Tour deskTour desk
  • Fax/PhotocopyingFax/Photocopying
InternetInternet
  • InternetInternet
  • WifiWifi
  • Free WifiFree Wifi
Security/SafetySecurity/Safety
  • 24-hour security24-hour security
  • Fire extinguishersFire extinguishers
  • CCTV in common areasCCTV in common areas
  • Smoke alarmsSmoke alarms
  • Key card accessKey card access
  • Guests have the option to cancel any cleaning services for their accommodation during their stayGuests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirusUse of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between staysGuest accommodation disinfected between stays
  • Physical distancing in dining areasPhysical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitizedAll plates, cutlery, glasses, and other tableware sanitized
  • Hand sanitizer in guest accommodation and common areasHand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removedShared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits availableFirst aid kits available
  • Staff follow all safety protocols as directed by local authoritiesStaff follow all safety protocols as directed by local authorities
  • Cashless payment availableCashless payment available

Policies

Check-in
Check-in
The minimum age for check-in is 18
Cancellation policy
Cancellation policy
Non refundable
Pet Policy
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.26
Location:
9.18
Staff:
8.96
Facilities:
8.12
Comfort:
8.51
Cleanliness:
8.69
Matthew
May 12, 2026 07:00:00 AM
Review Score:   8
USA
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Location and room were nice
See All Reviews

Room Arrangement

Room InfoFacilities
Double Room
Room Type: Double
Room Size: 6 m2
1 Full bed(s) Bed
Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Toilet, Shower cap, Towels, Shampoo, Shower, Free toiletries, Bathtub, Body soap, Bathtub or shower, Private bathroom, Hairdryer

Media & Technology

Telephone, TV, Flat-screen TV, Radio

Living Area

Desk

General

Heating, Trash cans, Key card access, Carpeted, Fan

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator
Twin Room
Room Type: Twin
Room Size: 6 m2
2 Twin bed(s) Bed
Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Toilet, Shower cap, Towels, Shampoo, Shower, Free toiletries, Bathtub, Body soap, Bathtub or shower, Private bathroom, Hairdryer

Media & Technology

Telephone, TV, Flat-screen TV, Radio

Living Area

Desk

General

Heating, Trash cans, Key card access, Carpeted, Fan

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator
Single Room
Room Type: Single
Room Size: 4 m2
1 Twin bed(s) Bed
Single Room

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Toilet, Shower cap, Towels, Shampoo, Shower, Free toiletries, Body soap, Bathtub or shower, Private bathroom, Hairdryer

Media & Technology

Telephone, TV, Flat-screen TV, Radio

Living Area

Desk

General

Heating, Trash cans, Key card access, Carpeted, Fan

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator
Triple Room
Room Type: Triple
Room Size: 8 m2
3 Twin bed(s) Bed
Triple Room

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Toilet, Shower cap, Towels, Shampoo, Shower, Free toiletries, Bathtub, Body soap, Bathtub or shower, Private bathroom, Hairdryer

Media & Technology

Telephone, TV, Flat-screen TV, Radio

Living Area

Desk

General

Heating, Trash cans, Key card access, Carpeted, Fan

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator
Small Double Room
Room Type: Double
Room Size: 5 m2
1 Twin bed(s) Bed
Small Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Toilet, Shower cap, Towels, Shampoo, Shower, Free toiletries, Body soap, Bathtub or shower, Private bathroom, Hairdryer

Media & Technology

Telephone, TV, Flat-screen TV, Radio

Living Area

Desk

General

Heating, Trash cans, Key card access, Carpeted, Fan

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator
Quadruple Room
Room Type: Quad
Room Size: 10 m2
4 Twin bed(s) Bed
Quadruple Room

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Toilet, Shower cap, Towels, Shampoo, Shower, Free toiletries, Bathtub, Body soap, Bathtub or shower, Private bathroom, Hairdryer

Media & Technology

Telephone, TV, Flat-screen TV, Radio

Living Area

Desk

General

Heating, Trash cans, Key card access, Carpeted, Fan

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator
Executive Double Room
Room Type: Double
Room Size: 7 m2
1 Full bed(s) Bed
Executive Double Room

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Toilet, Shower cap, Towels, Shampoo, Shower, Free toiletries, Bathtub, Body soap, Bathtub or shower, Private bathroom, Hairdryer

Media & Technology

Telephone, TV, Flat-screen TV, Radio

Living Area

Desk

General

Heating, Trash cans, Key card access, Carpeted, Fan

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator
Executive Twin Room
Room Type: Twin
Room Size: 7 m2
2 Twin bed(s) Bed
Executive Twin Room

Food & Drink

Tea/Coffee maker

Bathroom

Toilet paper, Toilet, Shower cap, Towels, Shampoo, Shower, Free toiletries, Bathtub, Body soap, Bathtub or shower, Private bathroom, Hairdryer

Media & Technology

Telephone, TV, Flat-screen TV, Radio

Living Area

Desk

General

Heating, Trash cans, Key card access, Carpeted, Fan

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Linens, Wardrobe or closet

Accessibility

Entire unit located on ground floor, Upper floors accessible by elevator

FAQ's

Is this Phoenix Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Hotel?

Check-in time for Phoenix Hotel starts counting from 1:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Hotel have a swimming pool?

No, this Phoenix Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Hotel?

Best-rates for the Phoenix Hotel starts from $274 per night with includes Security/Safety, Fireplace/Heating, Bar, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, TV, Accessibility, Business Services, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Phoenix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Hotel?

Based on the information reported by the owner or manager, the Phoenix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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