London City Centre Rentals United Kingdom England London London City Centre

Raffles London at The OWO | Hotel in London

| 10.0 (71 Reviews) |  1 Bathroom
London City Centre Hotel | Raffles London at The OWO

Hotel in London City Centre, London

Edwardian hotel with 9 restaurants and a full-service spa
This smoke-free hotel features 9 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Additionally, 3 bars/lounges, a health club, and valet parking are onsite.
Housekeeping is available on request.
Raffles London at The OWO offers 120 accommodations with iPads and minibars. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include safes and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

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57 Whitehall, London, SW1A 2BX, United Kingdom

Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Toilet paper
  • Soap
  • Rainfall showerhead
  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Toothbrush and toothpaste (on request)
  • Shampoo
  • Towels
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
Bedroom
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding
  • Pillow menu
  • Memory foam mattress
  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Down comforter
  • Individually decorated
  • Laptop-friendly workspace
  • Recycling
  • Eco-friendly cleaning products provided
  • Restaurant dining guide
  • Soundproofing
  • Guidebooks/recommendations
  • Children's slippers
  • Safe
  • Phone
  • Turndown service
  • Water-efficient showers only
  • Slippers
  • Iron/ironing board (on request)
  • Connecting rooms available
  • Bulk dispenser for toiletries
  • Individually furnished
  • LED light bulbs
Breakfast
  • 9 restaurants
  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: GBP 45 for adults and GBP 22.50 for children
  • 3 bars/lounges
  • Electric kettle
  • Minibar
  • Champagne service
  • Free tea bags/instant coffee
Parking
  • Valet parking on site (GBP 70 per night)
  • Wheelchair-accessible parking and van parking available
  • Electric car charging station on site
Accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Grab bar near toilet
  • Area rugs in room
  • Wheelchair-accessible registration desk
  • Bathroom emergency pull cord
  • Wheelchair-accessible concierge desk
  • Grab bar in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible parking
  • Handrails in stairways
  • Hand-held showerhead
  • Cobblestone flooring in public areas
  • Vibrating pillow alarm
  • High pile carpet in room
  • Hardwood flooring in room
  • Wheelchair-accessible van parking
  • Smooth flooring in public areas
  • 19 on-site accessible parking spaces
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible spa
  • Area rugs in public areas
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible path to elevator
  • Wheelchairs available on site
  • Wheelchair-accessible business center
  • Valet for wheelchair-equipped vehicle
  • Tile flooring in room
  • Roll-in shower
  • Wheelchair-accessible restaurant
  • Height-adjustable showerhead
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Activities
  • Casino
  • Outlet shopping
  • Health/beauty spa
  • Indoor pool
  • Full-service spa
  • Fitness center
  • Bicycle rentals
  • Fitness classes
  • Yoga classes
  • Pilates classes
Entertainment
  • 55-inch Smart TV
  • iPad
  • Premium channels
  • Cable channels
General
  • Banquet hall
  • Ballroom
  • Front-desk safe
  • Reception hall
  • Elevator
  • Newspapers in lobby
  • Irish
  • French
  • Dutch
  • Danish
  • Polish
  • Chinese (Cantonese)
  • Serbian
  • Chinese (Mandarin)
  • Portuguese
  • Greek
  • Spanish
  • German
  • Arabic
  • English
  • Italian
  • Russian
  • No plastic water bottles
  • No plastic drinking straws
  • Smoke-free property
  • Reusable tableware only
  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Comprehensive food waste policy
  • At least 80% organic food
  • Reusable cups only
  • Romance packages available
  • No plastic coffee stirrers
  • Local artist showcase
  • Couples dining
  • Double-glazed windows
  • Biodegradable drinking straws
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • No plastic soda bottles
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Local culture & ecosystem education
  • Vegan dining options
Guest Services
  • Indoor pool
  • Highchair
  • Soundproofed rooms
  • Laundry facilities
  • Change of bedsheets (on request)
  • Concierge services
  • Luggage storage
  • Laundry facilities
  • Dry cleaning service
  • Porter/bellhop
  • 24-hour front desk
  • Multilingual staff
  • Daily housekeeping
  • Tour/ticket assistance
  • Turndown service
  • Change of towels (on request)
  • Wedding services
Internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Spa
  • Sauna
  • 7 treatment rooms
  • Couples treatment room(s)
  • Steam room
  • Spa open daily
  • Massage/treatment rooms
  • Massages

Policies

Check-in
Check-in time starts at 3:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are available for gbp 80.0 per night.
Payment Policy
Fee for full breakfast: approximately gbp 45 for adults and gbp 22.50 for children valet parking fee: gbp 70 per night rollaway bed fee: gbp 80.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Food and water bowls are available pets stay free service animals are welcome, and are exempt from fees
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay, google pay, apple pay, amazon pay, gopay, paypal, twint, and wechat pay safety features at this property include window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, mobile payments, and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

William
Sep 28, 2025 04:25:10 PM
Review Score:   10
Summary: Everything about Raffles London is first class. We like luxury and without doubt this hotel beats every other hotel we’ve been too. Likewise Guerlain spa and treatments sensational. Our new go to stay when we travel to London.
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Room Arrangement

Room Info Facilities
Executive Twin Room
Room Size: m2
2 Queen Beds
Executive Twin Room

General

Bed count minimum 2, Bed count maximum 2
Suite, Corner
Room Size: 1033 square feet m2
1 King Bed
Suite, Corner

General

In-room massage available, Number of living rooms 0, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 1, Coffee/tea maker, Extra bed count 1, Separate dining area, Free cribs/infant beds, Desk chair, Square meters - 96, Square feet - 1033, Toilet with electronic bidet, Desk, Ping - 29, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Superior Twin Room
Room Size: m2
2 Queen Beds
Superior Twin Room

General

Bed count minimum 2, Bed count maximum 2
Classic Room
Room Size: 334 square feet m2
1 King Bed

General

Square meters - 31, Number of living rooms 0, Ping - 9, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Coffee/tea maker, Square feet - 334, Bed count minimum 1, Bed count maximum 1
Deluxe Twin Room
Room Size: m2
2 Queen Beds
Deluxe Twin Room

General

Coffee/tea maker, Bed count minimum 2, Bed count maximum 2
Suite (Ministerial)
Room Size: 893 square feet m2
1 King Bed
Suite (Ministerial)

General

In-room massage available, Number of living rooms 0, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Ping - 25, Wheelchair accessible, Extra bed count 1, Square feet - 893, Separate dining area, Free cribs/infant beds, Desk chair, Square meters - 83, Desk, Low-height bed, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Junior Suite Twin
Room Size: m2
1 Double Bed
Junior Suite Twin

General

Bed count minimum 1, Bed count maximum 1
Suite (Westminister)
Room Size: 689 square feet m2
1 King Bed
Suite (Westminister)

General

Square feet - 689, In-room massage available, Number of living rooms 0, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Wheelchair accessible, Extra bed count 1, Separate dining area, Free cribs/infant beds, Desk chair, Ping - 19, Square meters - 64, Desk, Low-height bed, Separate sitting area, Bed count minimum 1, Bed count maximum 1, Furnished balcony
Superior Room
Room Size: 366 square feet m2
1 King Bed
Superior Room

General

Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Coffee/tea maker, Square feet - 366, Bed count minimum 1, Square meters - 34, Bed count maximum 1, Ping - 10
Deluxe Room
Room Size: 388 square feet m2
1 King Bed
Deluxe Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Ping - 11, Square meters - 36, Square feet - 388, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Low-height bed, Bed count minimum 1, Bed count maximum 1
Suite, 1 Double Bed
Room Size: m2
1 Double Bed
Suite, 1 Double Bed

General

Bed count minimum 1, Bed count maximum 1
Junior Suite
Room Size: 646 square feet m2
2 Double Bed and Double Sofa Bed
Junior Suite

General

In-room massage available, Square feet - 646, Number of living rooms 0, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Wheelchair accessible, Extra bed count 1, Free cribs/infant beds, Desk chair, Square meters - 60, Desk, Ping - 18, Low-height bed, Bed count minimum 2, Bed count maximum 2
Executive Room
Room Size: 441 square feet m2
1 King Bed
Executive Room

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Wheelchair-width doorways, Low-height counters/sink, Number of bedrooms - 1, Coffee/tea maker, Ping - 12, Wheelchair accessible, Extra bed count 1, Square feet - 441, Free cribs/infant beds, Square meters - 41, Low-height bed, Bed count minimum 1, Bed count maximum 1, Furnished balcony

FAQ's

Is this London City Centre hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the London City Centre hotel have a swimming pool?

Yes, this London City Centre hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in London City Centre hotel?

Best-rates for the London City Centre hotel starts from $1,161 per night with includes Toiletries, Pool, Security/Safety, Wellness Facilities, Restaurant, Parking, Wheelchair Accessible, Business Services, Guest Services, Child Friendly, Bar, Air Conditioner, TV, Accessibility, Bedding/Linens, Internet, Spa, Entertainment, Breakfast, Kitchen, Laundry with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is London City Centre hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the London City Centre hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the London City Centre hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the London City Centre hotel?

Based on the information reported by the owner or manager, the London City Centre hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for London City Centre hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the London City Centre hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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