Sofitel Marrakech Palais Impérial & Spa | Hotel in Marrakesh

| 8.3 (1542 Reviews) |   Pet Friendly  9 Bathrooms  26 Guests
Hivernage Hotel | Sofitel Marrakech Palais Impérial & Spa

Hotel in Hivernage, Marrakesh

Sofitel Marrakech Palais Impérial & Spa offers luxurious accommodations 2625 feet from Jamaâ El Fna Square. It features a spa, 5 swimming pools and 3 restaurants and bars. The luxury guest rooms and suites at the Sofitel Marrakech offer a private balcony overlooking the mountains or gardens. All are contemporary in style with modern furnishings and some have a separate lounge. Gourmet, olive oil-inspired and healthy spa dishes are served in the hotel’s several restaurants. L’Orangerie features a terrace overlooking the Atlas Mountains and bar Palais Darkum serves international teas. Additional facilities include a fitness center and for a supplement, a spa with an indoor pool, hammam and hot tub. The hotel also has Wi-Fi throughout and a 24-hour reception with a currency exchange service. The hotel’s valet service can park guests’ cars in the secure outdoor or indoor car park. Marrakech Menara Airport is a 10-minute drive away and Bahia Palace is 0.6 mi from the hotel.

Sofitel Marrakech Palais Impérial & Spa is located in Marrakesh.

This 328 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Transportation/Shuttle, Bar, Guest Services, and several others. This is a 5 star rated property and has over 1542 reviews with the average score of 8.3 . Coming to Marrakesh and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 328 Bedrooms Hotel if you want to learn more about this RBO place in Marrakesh. These details are authentic, as they are provided by our partner, booking.com.

This Sofitel Marrakech Palais Impérial & Spa in Marrakesh is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sofitel Marrakech Palais Impérial & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Rue Haroun Errachid - Quartier Hivernage, Marrakesh, 40 000, Morocco

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
EV Charge Station
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Bar
  • Snack bar
  • Restaurant
  • Breakfast in the room
  • Coffee house on site
  • Fruit
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
Parking
  • Parking garage
  • Free parking
  • Electric vehicle charging station
  • Parking
  • Private Parking
  • Parking on site
Activities
  • Evening entertainment
  • Locker rooms
  • Live sports events (broadcast)
  • Fitness classes
  • Manicure
  • Spa
  • Kids' club
  • Massage
  • Hot tub/Jacuzzi
  • Turkish/Steam Bath
  • Personal trainer
  • Playground
  • Facial treatments
  • Waxing services
  • Foot bath
  • Beauty services
  • Temporary art galleries
  • Indoor pool (year-round)
  • Fitness center
  • Ping-pong
  • Spa facilities
  • Haircut
  • Hair treatments
  • Body wrap
  • Makeup services
  • Sauna
  • Golf course (within 2 miles)
  • Hair coloring
  • Spa/Wellness packages
  • Steam room
  • Spa lounge/Relaxation area
  • Fitness
  • Live music/Performance
  • Nightclub/DJ
  • Game room
  • Hairstyling
  • Solarium
  • Body treatments
  • Body scrub
  • Pedicure
  • Indoor pool
Entertainment
  • Baby safety gates
  • Indoor play area
  • Outdoor play equipment for kids
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Air conditioning
  • Elevator
  • Wifi in all areas
  • Designated smoking area
  • Family rooms
  • Soundproof rooms
  • Non-smoking rooms
  • Pet friendly
  • Heating
  • Safe
Guest Services
  • Room service
  • Suit press
  • Lockers
  • Daily housekeeping
  • 24-hour front desk
  • Strollers
  • Car rental
  • Fax/Photocopying
  • Business center
  • Baggage storage
  • Shuttle service
  • Private check-in/out
  • Currency exchange
  • Packed lunches
  • Shared lounge/TV area
  • Pet bowls
  • Babysitting/Child services
  • Dry cleaning
  • Concierge
  • Valet parking
  • Express check-in/out
  • Pet basket
  • Shuttle service (additional charge)
  • ATM on site
  • Ironing service
  • Hair/Beauty salon
  • Laundry
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor pool
  • Outdoor furniture
  • Garden
  • Terrace
  • Outdoor pool (year-round)
Security/Safety
  • CCTV outside property
  • Key card access
  • 24-hour security
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
  • Security alarm
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Property cleaned by professional cleaning companies
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Physical distancing in dining areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • First aid kits available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
  • Screens or physical barriers between staff and guests in appropriate areas
  • Contactless check-in/out
Spa
  • Rooftop pool
  • Plunge pool
  • Heated pool
  • Pool with view
  • Kids' pool
  • Swimming pool
  • Beach umbrellas
  • Pool bar
  • Beach chairs/Loungers
  • Shallow end

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.
Only guests above the age of 18 have access to the spa, please note that breakfast will be offered as sohour meal during ramadan for guests fasting during their stays, half board (dp) package includes daily accommodations, breakfast, and a daily mad 600 food and beverage voucher per guest (maximum 2 guests), redeemable at the hotel’s restaurant or bar. only guests above the age of 18 have access to the spa. guests staying at the hotel have free access to the lounge except at the weekend, during privatizations and during special events. please note that you must show the credit card used to make the reservation upon check-in. please note that breakfast will be offered as sohour meal during ramadan for guests fasting during their stays. prepayment of the entire stay by credit card debited at the time of booking. the access to the swimming pool for external customers is 1 000 mad per person. please note that the property can only accommodate pets with a maximum weight of 5 kg or less. additional charges may apply.

Reviews

Value for money:
7.84
Location:
9.28
Staff:
8.54
Facilities:
8.61
Comfort:
8.95
Cleanliness:
8.89
irina
Oct 27, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Contemporary Deluxe Room with Balcony and Pool View
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Private bathroom, Additional bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower, Guest bathroom

General

Soundproof, Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Laptop safe, Fire extinguisher, Iron, Heating, Trash cans, Carpeted, Interconnecting room(s) available, Safe

Media & Technology

Satellite channels, iPod dock, Cable channels, Radio, Flat-screen TV, TV, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Outdoor dining area, Terrace

Living Area

Desk

Bedroom

Childrens' cribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closet

View

View, Pool view, City view, Garden view

Kitchen

Coffee machine, Electric kettle, Dryer

Accessibility

Raised toilet, Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Roll-in shower, Accessible by elevator, Lower sink, Toilet with grab rails

Room Amenities

Adapter, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Drying rack for clothing, Feather pillow

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Contemporary Classic Room with Balcony
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Private bathroom, Additional bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower, Guest bathroom

General

Soundproof, Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Laptop safe, Fire extinguisher, Iron, Heating, Trash cans, Carpeted, Interconnecting room(s) available, Safe

Media & Technology

Satellite channels, iPod dock, Cable channels, Radio, Flat-screen TV, TV, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Terrace

Living Area

Desk

Bedroom

Childrens' cribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closet

View

View, City view, Quiet street view

Kitchen

Coffee machine, Electric kettle, Dryer

Accessibility

Raised toilet, Shower chair, Entire unit wheelchair accessible, Upper floors accessible by elevator, Roll-in shower, Accessible by elevator, Lower sink, Toilet with grab rails

Room Amenities

Adapter, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Drying rack for clothing, Feather pillow

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Agdal Prestige King Suite with Balcony and Mountain or Pool View
Room Type: Suite
Room Size: 74 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Shower, Additional bathroom, Slippers, Shampoo, Walk-in shower, Guest bathroom, Conditioner, Shower cap, Hairdryer, Toothbrush, Body soap, Bathtub, Toilet paper, Free toiletries, Bathrobe, Toilet, Bathtub or shower, Private bathroom

General

Soundproof, Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Laptop safe, Fire extinguisher, Iron, Heating, Trash cans, Carpeted, Safe

Media & Technology

Satellite channels, iPod dock, Cable channels, Radio, Flat-screen TV, TV, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Outdoor dining area, Patio, Terrace

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closet

View

View, Mountain view, City view

Kitchen

Coffee machine, Electric kettle, Dining table, Dryer

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Sofa bed, Drying rack for clothing, Feather pillow

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Contemporary Junior King Suite with Mountain and Pool View
Room Type: Suite
Room Size: 44 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Towels, Shower, Additional bathroom, Slippers, Shampoo, Walk-in shower, Guest bathroom, Conditioner, Shower cap, Hairdryer, Toothbrush, Body soap, Bathtub, Toilet paper, Free toiletries, Bathrobe, Toilet, Bathtub or shower, Private bathroom

General

Soundproof, Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Laptop safe, Fire extinguisher, Iron, Heating, Trash cans, Carpeted, Safe

Media & Technology

Satellite channels, iPod dock, Cable channels, Radio, Flat-screen TV, TV, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Terrace

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closet

View

View, Pool view, Mountain view, Garden view

Kitchen

Coffee machine, Electric kettle, Dining table, Dryer

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Sofa bed, Drying rack for clothing, Feather pillow

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Contemporary Junior King Suite with Balcony
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Body soap, Toilet, Shower, Bathtub or shower, Towels, Toilet paper, Conditioner, Shower cap, Private bathroom, Additional bathroom, Hairdryer, Slippers, Free toiletries, Bathrobe, Shampoo, Walk-in shower, Guest bathroom

General

Soundproof, Key card access, Suit press, Ironing facilities, Air conditioning, Smoke Alarm, Laptop safe, Fire extinguisher, Iron, Heating, Trash cans, Carpeted, Safe

Media & Technology

Satellite channels, iPod dock, Cable channels, Radio, Flat-screen TV, TV, CD player, Telephone

Services

Wake-up service, Wake-up service/Alarm clock

Outdoors

Balcony, Terrace

Living Area

Sitting area, Desk

Bedroom

Childrens' cribs, Linens, Walk-in closet, Alarm clock, Wardrobe or closet

View

View, City view, Inner courtyard view

Kitchen

Coffee machine, Electric kettle, Dining table, Dryer

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Non-feather pillow, Clothes rack, Hypoallergenic pillow, Socket near the bed, Sofa bed, Drying rack for clothing, Feather pillow

Entertainment & Family Services

Books, DVDs or music for children, Board games/puzzles

Pool and Spa

Pool towels

Safety features

Air purifiers

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior King or Twin Room with City View and Balcony
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Trash cans, Air conditioning

Bathroom

Body soap, Toilet, Hairdryer, Toilet paper, Bathrobe, Shampoo

Room Amenities

Clothes rack

Bedroom

Childrens' cribs
Imperial Suite with Balcony and Mountain or Pool View
Room Type: Suite
Room Size: 97 m2
1 King bed(s) Bed
2 Twin bed(s) Bed

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Trash cans, Air conditioning

Bathroom

Body soap, Toilet, Hairdryer, Toilet paper, Bathrobe, Shampoo

Room Amenities

Clothes rack

Bedroom

Childrens' cribs
Prestige King Suite with Balcony and Mountain or Pool View
Room Type: Suite
Room Size: 84 m2
1 King bed(s) Bed

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Trash cans, Air conditioning

Bathroom

Body soap, Toilet, Hairdryer, Toilet paper, Bathrobe, Shampoo

Room Amenities

Clothes rack

Bedroom

Childrens' cribs
Junior Suite with Balcony and Mountain and Pool View
Room Type: Suite
Room Size: 54 m2
1 King bed(s) Bed

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Trash cans, Air conditioning

Bathroom

Body soap, Toilet, Hairdryer, Toilet paper, Bathrobe, Shampoo

Room Amenities

Clothes rack

Bedroom

Childrens' cribs
Junior King Suite with View
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Trash cans, Air conditioning

Bathroom

Body soap, Toilet, Hairdryer, Toilet paper, Bathrobe, Shampoo

Outdoors

Balcony

Room Amenities

Clothes rack

Bedroom

Childrens' cribs
Deluxe Room with Balcony and Pool View
Room Type: Double
Room Size: 40 m2
1 King bed(s) Bed

Food & Drink

Minibar

Media & Technology

TV, Telephone

General

Trash cans, Air conditioning

Bathroom

Body soap, Toilet, Hairdryer, Toilet paper, Bathrobe, Shampoo

Room Amenities

Clothes rack

Bedroom

Childrens' cribs

FAQ's

Is this Hivernage hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hivernage hotel?

Check-in time for Hivernage hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hivernage hotel have a swimming pool?

Yes, this Hivernage hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hivernage hotel?

Best-rates for the Hivernage hotel starts from $234 per night with includes View, Balcony/Terrace, Bedding/Linens, Restaurant, Breakfast, Air Conditioner, Designated Smoking Area, Private Pool, EV Charge Station, Spa, Accessibility, Transportation/Shuttle, Bar, Guest Services, Hot Tub, Parking, Sports/Activities, Toiletries, Entertainment, Pool, TV, Wheelchair Accessible, Business Services, Ocean View, Oceanfront, Security/Safety, Wellness Facilities, Child Friendly, Internet, Laundry, Pet Friendly, Fireplace/Heating with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Hivernage hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hivernage hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hivernage hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hivernage hotel?

Based on the information reported by the owner or manager, the Hivernage hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hivernage hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hivernage hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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