Xela Tulum - Member of Design Hotels | Hotel in Tulum

| 9.2 (21 Reviews) |  11 Bathrooms  22 Guests
Zona Hotelera Hotel | Xela Tulum - Member of Design Hotels

Hotel in Zona Hotelera, Tulum

Located in Tulum, a few steps from South Tulum Beach, Xela Tulum - Member of Design Hotels provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. With a garden, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has room service, a 24-hour front desk and organizing tours for guests. At the hotel, the rooms include a closet. All rooms have a safety deposit box, while selected rooms will provide you with a balcony and others also have sea views. The breakfast offers à la carte, continental or vegetarian options. At Xela Tulum - Member of Design Hotels you'll find a restaurant serving Latin American cuisine. Vegetarian, dairy-free and vegan options can also be requested. The accommodation has a terrace. Guests at Xela Tulum - Member of Design Hotels will be able to enjoy activities in and around Tulum, like cycling. Tulum Archeological Site is 7.1 miles from the hotel, while Parque Nacional Tulum is 3.2 miles from the property. Tulum International Airport is 28 miles away, and the property offers a paid airport shuttle service.

Xela Tulum - Member of Design Hotels is located in Tulum.

This 12 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Sports/Activities, Bar, and several others. This is a 5 star rated property and has over 21 reviews with the average score of 9.2 . Coming to Tulum and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 12 Bedrooms Hotel if you want to learn more about this RBO place in Tulum. These details are authentic, as they are provided by our partner, booking.com.

This Xela Tulum - Member of Design Hotels in Tulum is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Xela Tulum - Member of Design Hotels”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Carretera Tulum-Boca Paila Km 8.7, Tulum, 77766, Mexico

Amenities

Air Conditioner
Parking
Pool
View
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Wine/Champagne
  • Breakfast in the room
  • Bar
  • Restaurant
Parking
  • Parking
  • Free parking
  • Private Parking
Activities
  • Windsurfing
  • Fitness center
  • Beach
  • Cycling
  • Neck massage
  • Fishing
  • Snorkeling
  • Head massage
  • Massage
  • Spa/Wellness packages
  • Diving
  • Private beach area
  • Fitness
  • Couples' massage
  • Back massage
  • Foot massage
  • Hand massage
  • Spa facilities
  • Spa
  • Beachfront
  • Full-body massage
  • Yoga classes
General
  • Air conditioning
  • Adults only
  • Safe
  • Non-smoking rooms
  • Wifi in all areas
  • Smoke-free property
Guest Services
  • Airport shuttle
  • Daily housekeeping
  • Concierge
  • Private check-in/out
  • Tour desk
  • Airport shuttle (additional charge)
  • Laundry
  • Baggage storage
  • Valet parking
  • Room service
  • 24-hour front desk
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Outdoors
  • Sun deck
  • Outdoor pool
  • Outdoor pool (year-round)
  • Outdoor furniture
  • Garden
  • Terrace
Security/Safety
  • Smoke alarms
  • CCTV in common areas
  • Fire extinguishers
  • CCTV outside property
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Cashless payment available
  • Mobile app for room service
Spa
  • Swimming pool
  • Infinity pool
  • Beach chairs/Loungers
  • Pool with view
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Payment Policy
Credit card required
Pet Policy
Pets are not allowed
This property does not accommodate bachelor(ette) or similar parties, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.81
Location:
9.45
Staff:
9.7
Facilities:
9.45
Comfort:
9.54
Cleanliness:
9.69
Ernesto
Jun 14, 2025 07:00:00 AM
Review Score:   7
Switzerland
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: The team was very attentive, the location beautiful but a bit remote being at the end of the beach strip, which on the other hand keeps you out of the hectic hustle & bustle of the more commercial beach part.
Negative: I have travelled Mexico for three months in various states and although as Swiss citizen I was surprised how expensive Mexico is in general compared to what I expected, Tulum did really break any record. As for the Hotel it is maybe a tad too minimalistic & spartanic. For north of 800 $ / night I'd expect a bit more decor & finishings and most of all that the AC in the room is working at 30+ degrees celsius.
Summary: Coming to Tulum since 2005 its overinflationed. There are better places in Mexico for sure!
See All Reviews

Room Arrangement

Room Info Facilities
Studio
Room Type: Studio
Room Size: 18 m2
1 Full bed(s) Bed

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Conditioner, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Trash cans, Key access, Safe, Smoke Alarm

Bedroom

Linens, Wardrobe or closet

View

Garden view

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Double Room with Garden View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Conditioner, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Trash cans, Key access, Safe, Smoke Alarm

Outdoors

Patio

View

View, Garden view

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Deluxe Double Room
Room Type: Double
Room Size: 47 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Conditioner, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Trash cans, Key access, Safe, Smoke Alarm

Outdoors

Balcony

Living Area

Sitting area

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Large Double Room
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Conditioner, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Trash cans, Key access, Safe, Smoke Alarm

Outdoors

Balcony

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Queen Room with Sea View
Room Type: Double
Room Size: 43 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Bathtub, Conditioner, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Trash cans, Key access, Safe, Smoke Alarm

Outdoors

Balcony

Living Area

Desk, Sofa, Sitting area

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Queen Room with Balcony
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Queen Room with Balcony

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Bathtub, Conditioner, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Trash cans, Key access, Safe, Smoke Alarm

Outdoors

Balcony

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Deluxe Double Room with Sea View
Room Type: Double
Room Size: 42 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Bathtub, Conditioner, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Trash cans, Key access, Safe, Smoke Alarm

Outdoors

Balcony

Living Area

Sofa, Sitting area

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Queen Room with Garden View
Room Type: Double
Room Size: 20 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Conditioner, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Trash cans, Key access, Safe, Smoke Alarm

Outdoors

Private pool, Balcony

View

View, Garden view

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Plunge Pool, Pool towels

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Apartment
Room Type: Apartment
Room Size: 47 m2
1 Queen bed(s) Bed

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Conditioner, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Trash cans, Key access, Safe, Smoke Alarm

Kitchen

Refrigerator, Coffee machine

Living Area

Sofa, Sitting area

Bedroom

Linens, Wardrobe or closet

View

Garden view

Pool and Spa

Pool towels

Food & Drink

Bottle of water

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Deluxe Double Room with Bath
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Bathtub, Conditioner, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Trash cans, Key access, Safe, Smoke Alarm

Outdoors

Balcony

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow
Deluxe Suite with Sea View
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar

Bathroom

Shower, Shampoo, Body soap, Toilet paper, Bathrobe, Toilet, Toothbrush, Hairdryer, Bathtub, Conditioner, Free toiletries, Towels, Private bathroom

General

Air conditioning, Iron, Trash cans, Key access, Safe, Smoke Alarm

Outdoors

Balcony

Living Area

Desk, Sofa, Sitting area

View

Sea view, View

Bedroom

Linens, Wardrobe or closet

Pool and Spa

Pool towels

Room Amenities

Hypoallergenic pillow, Feather pillow, Non-feather pillow

FAQ's

Is this Zona Hotelera hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Zona Hotelera hotel?

Check-in time for Zona Hotelera hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Zona Hotelera hotel have a swimming pool?

Yes, this Zona Hotelera hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Zona Hotelera hotel?

Best-rates for the Zona Hotelera hotel starts from $568 per night with includes Ocean View, Oceanfront, Transportation/Shuttle, Guest Services, Balcony/Terrace, Security/Safety, Wellness Facilities, Restaurant, Entertainment, Laundry, Air Conditioner, Parking, Pool, Sports/Activities, Bar, Breakfast, Internet, Private Beach, Spa, View with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Zona Hotelera hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Zona Hotelera hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Zona Hotelera hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Zona Hotelera hotel?

Based on the information reported by the owner or manager, the Zona Hotelera hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Zona Hotelera hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Zona Hotelera hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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