Castellana Rentals Spain Community of Madrid Madrid Castellana

Melia Madrid Serrano | Hotel in Madrid

| 9.2 (749 Reviews) |  1 Bathroom
Castellana Hotel | Melia Madrid Serrano

Hotel in Castellana, Madrid

Hotel with a seasonal outdoor pool, steps from U.S. Embassy
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Housekeeping is available on request.
Melia Madrid Serrano offers 307 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

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Calle de Claudio Coello, 139, Madrid, 28006, Spain

Amenities

Air Conditioner
Pool
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Private bathroom
  • Toothbrush and toothpaste
  • Hair dryer
  • Toilet paper
  • Soap
  • Towels
  • Shampoo
  • Eco-friendly toiletries
Bedroom
  • Air conditioning
  • Heating
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Bed sheets
  • Pillow menu
  • Premium bedding
  • Blackout drapes/curtains
  • Safe
  • Eco-friendly cleaning products provided
  • Phone
  • Soundproofing
  • Recycling
  • Laptop-friendly workspace
  • Connecting rooms available
  • Iron/ironing board (on request)
  • LED light bulbs
  • Desk
  • Water-efficient showers only
Breakfast
  • 1 restaurant
  • Coffee/tea in common area(s)
  • 1 bar
  • Room service available
  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: EUR 35 for adults and EUR 17.5 for children
  • Electric kettle
  • Minibar
  • Coffee/tea maker
Parking
  • Offsite parking within 656 ft (EUR 32 per day)
Accessibility
  • Wheelchair-accessible concierge desk
  • Elevator door width (inches): 63
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible business center
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Magnifying mirror
  • Wheelchair-accessible restaurant
Activities
  • Golfing
  • Seasonal outdoor pool
  • Lifeguards on site
  • Fitness center
Entertainment
  • Satellite channels
  • LCD TV
General
  • Conference space (5640 square feet)
  • Meeting rooms
  • 24-hour business center
  • Computer station
  • Front-desk safe
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Water dispenser
  • English
  • Italian
  • French
  • German
  • Spanish
  • At least 80% of food locally-sourced
  • Biodegradable drinking straws
  • Reusable tableware only
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic water bottles
  • At least 80% organic food
  • Reusable cups only
  • Biodegradable coffee stirrers
  • Smoke-free property
  • TV in lobby
  • No plastic soda bottles
  • No plastic drinking straws
Guest Services
  • Soundproofed rooms
  • Snack bar/deli
  • Seasonal outdoor pool
  • Free cribs/infant beds
  • Baby bath
  • Babysitting (surcharge)
  • Laundry facilities
  • Highchair
  • Tour/ticket assistance
  • Porter/bellhop
  • Wedding services
  • Concierge services
  • Luggage storage
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • 24-hour front desk
  • Dry cleaning service
  • Multilingual staff
  • Daily housekeeping
  • Laundry facilities
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi
Outdoors
  • Pool sun loungers
  • Pool umbrellas
  • Terrace
  • Lifeguards on site

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Payment Policy
Fee for buffet breakfast: approximately eur 35 for adults and eur 17.5 for children nearby parking fee: eur 32 per day (656 ft away) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of stay safe with meliá (meliá) this property provides central air conditioning and heating (availability based on the season). this property uses a grey water recycling system and eco-friendly cleaning products

Reviews

Enrique
Jan 3, 2026 03:00:15 AM
Review Score:   6
Summary: Carpets in the halls
See All Reviews

Room Arrangement

Room InfoFacilities
Triple Room
Room Size: 279.9 square feet m2
1 Double Bed
3 Twin Beds and Double Sofa Bed
Triple Room

General

Square feet - 279.9, Number of bedrooms - 1, Shower only, Square meters - 26, Ping - 7.9, Bed count maximum 3, Bed count minimum 1
Melia Room
Room Size: 237 square feet m2
1 Queen Bed
2 Twin Beds
Melia Room

General

Number of living rooms 0, Roll-in shower width (inches) - 62, Square feet - 237, Number of bedrooms - 0, Ping - 7, Shower only, Room and bed type depend on availability check-in, Transfer shower, Square meters - 22, Number of bathrooms - 1, Roll-in shower width (centimeters) - 157, Bed count minimum 1, Roll-in shower, Bed count maximum 2
Family Room (3+1)
Room Size: 301 square feet m2
2 Double Bed and Double Sofa Bed
3 Twin Beds and Double Sofa Bed
Family Room (3+1)

General

Ping - 8, No rollaway/extra beds, Number of bedrooms - 1, Square meters - 28, Shower only, Bed count maximum 3, Square feet - 301, Bed count minimum 2
Premium Room
Room Size: 269 square feet m2
1 Queen Bed
2 Twin Beds
Premium Room

General

Ping - 8, Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Shower only, Square meters - 25, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Premium Room, Bathtub (The Level)
Room Size: 344 square feet m2
1 Double Bed
2 Twin Beds
Premium Room, Bathtub (The Level)

General

Square meters - 32, Bathrobes, Free newspaper, No rollaway/extra beds, Turndown service, Slippers, Number of bedrooms - 1, Bathtub only, Square feet - 344, Bed count minimum 1, Ping - 10, Bed count maximum 2
Communicated Room (Supreme)
Room Size: 495 square feet m2
2 Queen Beds
4 Twin Beds
Communicated Room (Supreme)

General

No rollaway/extra beds, Number of bedrooms - 1, Square feet - 495, Bathtub or shower, Ping - 14, Square meters - 46, Bed count maximum 4, Bed count minimum 2
Supreme Room
Room Size: 269 square feet m2
1 Queen Bed
2 Twin Beds
Supreme Room

General

Ping - 8, Number of living rooms 0, Bathrobes, Square feet - 269, No rollaway/extra beds, Number of bedrooms - 0, Slippers, Shower only, Square meters - 25, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Melia Room, Patio Garden View
Room Size: 237 square feet m2
1 Queen Bed
2 Twin Beds
Melia Room, Patio Garden View

General

Square feet - 237, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Shower only, Bed count minimum 1, Square meters - 22, Bed count maximum 2
Communicated Room (Premium)
Room Size: 538 square feet m2
2 Queen Beds
4 Twin Beds
Communicated Room (Premium)

General

Number of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Square feet - 538, Shower only, Bed count maximum 4, Bed count minimum 2, Number of bathrooms - 1
Family Room
Room Size: 269 square feet m2
1 Double Bed
3 Twin Beds and Double Sofa Bed
Family Room

General

Number of living rooms 0, Square feet - 269, Number of bedrooms - 0, Shower only, Ping - 7.56, Square meters - 25, Bed count maximum 3, Bed count minimum 1, Number of bathrooms - 1
Communicated Room (Melia, The Level)
Room Size: 495 square feet m2
3 Double Bed and Twin Beds
Communicated Room (Melia, The Level)

General

Number of living rooms 0, Free newspaper, Number of bedrooms - 2, Square feet - 495, Bathtub or shower, Ping - 14, Square meters - 46, Number of bathrooms - 1, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, Bed count maximum 3, Bed count minimum 3
Premium Room, Bathtub (Grand, The Level, (2+2))
Room Size: 344 square feet m2
1 Double Bed
2 Twin Beds
Premium Room, Bathtub (Grand, The Level, (2+2))

General

Number of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Bathtub or shower, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2
Premium Room, Bathtub (Grand, The Level, (2+1))
Room Size: 344 square feet m2
1 Double Bed
3 Twin Beds and Double Sofa Bed
Premium Room, Bathtub (Grand, The Level, (2+1))

General

Number of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Bathtub or shower, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, Turndown service, Slippers, Wardrobe or closet, Bed count maximum 3, Bed count minimum 1
Junior Suite (The Level (3+1))
Room Size: 431 square feet m2
2 Double Bed and Double Sofa Bed
3 Twin Beds and Double Sofa Bed
Junior Suite (The Level (3+1))

General

Executive level room, Free newspaper, Number of bedrooms - 1, Ping - 12, Bathtub or shower, Number of living rooms 1, Square feet - 431, Number of bathrooms - 1, Bathrobes, Square meters - 40, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Separate sitting area, Bed count maximum 3, Bed count minimum 2
Junior Suite (The Level (2+2))
Room Size: 431 square feet m2
2 Double Bed and Double Sofa Bed
3 Twin Beds and Double Sofa Bed
Junior Suite (The Level (2+2))

General

Executive level room, Free newspaper, Number of bedrooms - 1, Ping - 12, Bathtub or shower, Number of living rooms 1, Square feet - 431, Number of bathrooms - 1, Bathrobes, Square meters - 40, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Separate sitting area, Bed count maximum 3, Bed count minimum 2
Suite (The Level, (2+2))
Room Size: 527 square feet m2
2 Double Bed and Double Sofa Bed
Suite (The Level, (2+2))

General

Bathrobes, Free newspaper, No rollaway/extra beds, Ping - 15, Turndown service, Slippers, Square feet - 527, Number of bedrooms - 1, Square meters - 49, Bathtub or shower, Bed count minimum 2, Bed count maximum 2
Premium Room (The Level)
Room Size: 344 square feet m2
1 Double Bed
2 Twin Beds
Premium Room (The Level)

General

Number of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Bathtub or shower, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2
The Level Room
Room Size: 280 square feet m2
1 Double Bed
2 Twin Beds
The Level Room

General

Ping - 8, Number of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Shower only, Square meters - 26, Number of bathrooms - 1, Bathrobes, Turndown service, Slippers, Square feet - 280, Bed count minimum 1, Bed count maximum 2
Premium Room, Bathtub (The Level, (2+1))
Room Size: 344 square feet m2
2 Double Bed and Double Sofa Bed
3 Twin Beds and Double Sofa Bed
Premium Room, Bathtub (The Level, (2+1))

General

Number of living rooms 0, Free newspaper, Number of bedrooms - 0, Bathtub only, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, No rollaway/extra beds, Turndown service, Slippers, Bed count maximum 3, Bed count minimum 2
Premium Room, Bathtub (Grand, The Level)
Room Size: 344 square feet m2
1 Double Bed
3 Twin Beds and Double Sofa Bed
Premium Room, Bathtub (Grand, The Level)

General

Number of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Bathtub or shower, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, Turndown service, Slippers, Bed count maximum 3, Bed count minimum 1
Communicated Room (Premium, (4+1))
Room Size: 538 square feet m2
2 Queen Beds
4 Twin Beds
Communicated Room (Premium, (4+1))

General

Number of living rooms 0, Square meters - 50, No rollaway/extra beds, Number of bedrooms - 0, Ping - 15, Square feet - 538, Shower only, Bed count maximum 4, Bed count minimum 2, Number of bathrooms - 1
Premium Room (The Level, (2+1))
Room Size: 344 square feet m2
1 Double Bed
2 Twin Beds
Premium Room (The Level, (2+1))

General

Number of living rooms 0, Executive level room, Free newspaper, Number of bedrooms - 0, Bathtub or shower, Square feet - 344, Number of bathrooms - 1, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2
Suite (The Level)
Room Size: 538 square feet m2
2 Double Bed and Double Sofa Bed
3 Twin Beds and Double Sofa Bed
Suite (The Level)

General

Bathrobes, Free newspaper, Square meters - 50, No rollaway/extra beds, Ping - 15, Turndown service, Slippers, Square feet - 538, Number of bedrooms - 1, Bathtub or shower, Bed count maximum 3, Bed count minimum 2
Premium Room (The Level, (3 Ad))
Room Size: 344 square feet m2
1 Double Bed
2 Twin Beds
Premium Room (The Level, (3 Ad))

General

Executive level room, Free newspaper, Number of bedrooms - 1, Bathtub or shower, Square feet - 344, Ping - 10, Square meters - 32, Bathrobes, Deep soaking bathtub, No rollaway/extra beds, Turndown service, Slippers, Bed count minimum 1, Bed count maximum 2
Junior Suite (The Level)
Room Size: 431 square feet m2
2 Double Bed and Double Sofa Bed
3 Twin Beds and Double Sofa Bed
Junior Suite (The Level)

General

Executive level room, Free newspaper, Number of bedrooms - 1, Ping - 12, Bathtub or shower, Number of living rooms 1, Square feet - 431, Bathrobes, Square meters - 40, Deep soaking bathtub, Turndown service, Slippers, Separate sitting area, Bed count maximum 3, Bed count minimum 2
Melia Room, Exterior View
Room Size: 237 square feet m2
1 Queen Bed
2 Twin Beds
Melia Room, Exterior View

General

Square feet - 237, No rollaway/extra beds, Number of bedrooms - 1, Ping - 7, Shower only, Bed count minimum 1, Square meters - 22, Bed count maximum 2
Communicated Room (Grand Premium, The Level)
Room Size: 431 square feet m2
2 Queen Beds
4 Twin Beds
Communicated Room (Grand Premium, The Level)

General

Number of living rooms 0, Free newspaper, Number of bedrooms - 0, Ping - 12, Bathtub or shower, Square feet - 431, Number of bathrooms - 1, Bathrobes, Square meters - 40, No rollaway/extra beds, Turndown service, Slippers, Bed count maximum 4, Bed count minimum 2

FAQ's

Is this Melia Madrid Serrano pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Melia Madrid Serrano have a swimming pool?

Yes, this Melia Madrid Serrano has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Melia Madrid Serrano?

Best-rates for the Melia Madrid Serrano starts from $226 per night with includes Laundry, Accessibility, Guest Services, Bar, Breakfast, Pool, Balcony/Terrace, Security/Safety, Wellness Facilities, Fireplace/Heating, Child Friendly, Air Conditioner, Business Services, Kitchen, Wheelchair Accessible, Bedding/Linens, Restaurant, Internet with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Melia Madrid Serrano a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Melia Madrid Serrano wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Melia Madrid Serrano is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Melia Madrid Serrano?

Based on the information reported by the owner or manager, the Melia Madrid Serrano indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Melia Madrid Serrano?

Based on the information reported by the owner or manager, details for the cancellation policy for the Melia Madrid Serrano are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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