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Phoenix Hotel | Hotel in Hakuba

| 9.6 (5 Reviews) |  1 Bathroom
Happo Hotel | Phoenix Hotel

Hotel in Happo, Hakuba

Mountain ski retreat with restaurant and bar/lounge
Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Hotel for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and ski passes.
Phoenix Hotel offers 12 accommodations with coffee/tea makers and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakuba hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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4690-2 Hokujo, Hakuba, 399-9301, Japan

Amenities

Parking
Pool
TV
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Bedding/Linens
Skiing
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shampoo
  • Bathrobes
  • Free toiletries
  • Toothbrush and toothpaste
  • Hair dryer
  • Towels
  • Bidet
  • Toilet paper
  • Soap
Bedroom
  • Heating
  • Bed sheets
  • Tatami (woven mat floors)
  • Local maps
  • Laundry detergent
  • Slippers
  • Restaurant dining guide
  • Phone
  • Guidebooks/recommendations
Breakfast
  • Free continental breakfast available daily 7 AM–9:00 AM
  • 1 bar
  • 1 restaurant
  • Free tea bags/instant coffee
  • Coffee/tea maker
  • Refrigerator
  • Electric kettle
Parking
  • Free uncovered self parking on site
  • Free offsite parking within 1640 ft; reservations required
  • Free roundtrip train station shuttle from 7:00 AM - 10:00 PM
  • Free ski shuttle
  • Free bus station shuttle
  • Train station shuttle on request, at scheduled times
  • Onsite parking available only on request
Accessibility
  • This property does not have elevators
Activities
  • Mountain biking
  • Ecotours
  • Ski runs
  • Mountain climbing
  • Hot springs
  • Health/beauty spa
  • Snowshoeing
  • Rafting
  • Rock climbing
  • Skiing lessons
  • Boat tours
  • Ski area
  • Snowboarding
  • Swimming
  • Outlet shopping
  • Kayaking
  • Hiking/biking trails
  • Snow tubing
  • Fishing
  • Ski lifts
  • Snowmobiling
  • Parasailing
  • Skiing
  • Ski equipment rentals
  • Bicycle tour information
  • Sauna
Entertainment
  • Flat-screen TV
General
  • Vending machine
  • Lockers available
  • Front-desk safe
  • Japanese
  • English
  • Italian
  • French
  • Smoke-free property
  • Books
  • Fireplace in lobby
  • Games
Guest Services
  • Children's games
  • Refrigerator
  • Laundry facilities
  • Concierge services
  • Ski passes
  • Daily housekeeping
  • Tour/ticket assistance
  • Snow sports gear
  • Luggage storage
  • Multilingual staff
  • Laundry facilities
  • Front desk (limited hours)
  • Ski storage
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Spa
  • Yukata (Japanese robe)
  • Indoor public bath (no minerals)

Policies

Check-in
Check-in time starts at 4 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out before 10 am contactless check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking and high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards

Reviews

Martin
Jan 30, 2025 12:19:46 PM
Review Score:   10
Summary: Transport options were amazing and the Phoenix van drivers were great at getting us to/from the other Hakuba Hospitality Group restaurants and to/from the ski fields. Taxi service in Hakuba is spotty at best, so the vans are a life saver.
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Room Arrangement

Room Info Facilities
Deluxe Twin Room (Triple Room)
Room Size: m2
2 Twin Futons Bed
Deluxe Twin Room (Triple Room)

General

Number of bedrooms - 0, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room (Western-Japanese Room)
Room Size: m2
1 Double Bed
2 Twin Beds
Room (Western-Japanese Room)

General

Number of living rooms 0, Number of bedrooms - 0, Bed count minimum 1, Number of bathrooms - 1, Bed count maximum 2
Superior Single Room
Room Size: m2
1 Twin Futon Bed
Superior Single Room

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Twin Room
Room Size: m2
2 Twin Futons Bed
Deluxe Twin Room

General

Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Phoenix Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Hotel?

Check-in time for Phoenix Hotel starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Hotel have a swimming pool?

Yes, this Phoenix Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Hotel?

Best-rates for the Phoenix Hotel starts from $258 per night with includes Guest Services, Parking, Accessibility, Skiing, Fireplace/Heating, Kitchen, Laundry, Sports/Activities, Bedding/Linens, Bar, Toiletries, Breakfast, Child Friendly, Pool, TV, Restaurant, Entertainment, Internet, Transportation/Shuttle, Security/Safety, Wellness Facilities, Spa with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Phoenix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Hotel?

Based on the information reported by the owner or manager, the Phoenix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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