Phoenix Hotel | Hotel in Hakuba

| 9.8 (6 Reviews) |  1 Bathroom
Happo Hotel | Phoenix Hotel

Hotel in Happo, Hakuba

Jump on the free ski shuttle for a day on the slopes before returning to Phoenix Hotel for a meal at the restaurant and a drink at the bar/lounge. Additional amenities include ski storage and ski passes.
Phoenix Hotel offers 12 accommodations with coffee/tea makers and bathrobes. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, bidets, toilets with an electronic bidet, and complimentary toiletries. This Hakuba hotel provides complimentary wireless Internet access. Housekeeping is provided daily.


Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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4690-2 Hokujo, Hakuba, 399-9301, Japan

Amenities

ParkingParking
PoolPool
TVTV
AccessibilityAccessibility
Transportation/ShuttleTransportation/Shuttle
Security/SafetySecurity/Safety
Sports/ActivitiesSports/Activities
Bedding/LinensBedding/Linens
SkiingSkiing
Wellness FacilitiesWellness Facilities
SpaSpa
Fireplace/HeatingFireplace/Heating
RestaurantRestaurant
BarBar
ToiletriesToiletries
Guest ServicesGuest Services
EntertainmentEntertainment
BreakfastBreakfast
Child FriendlyChild Friendly
InternetInternet
KitchenKitchen
LaundryLaundry

Facility Overview

BathroomsBathrooms
  • BidetBidet
  • Hair dryerHair dryer
  • Toilet paperToilet paper
  • TowelsTowels
  • Toothbrush and toothpasteToothbrush and toothpaste
  • BathrobesBathrobes
  • ShampooShampoo
  • Free toiletriesFree toiletries
  • SoapSoap
BedroomBedroom
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • HeatingHeating
  • Bed sheetsBed sheets
  • Extra futon mattress (surcharge)Extra futon mattress (surcharge)
  • SlippersSlippers
  • Local mapsLocal maps
  • Laundry detergentLaundry detergent
  • Guidebooks/recommendationsGuidebooks/recommendations
  • Restaurant dining guideRestaurant dining guide
  • Tatami (woven mat floors)Tatami (woven mat floors)
  • PhonePhone
BreakfastBreakfast
  • 1 restaurant1 restaurant
  • Free continental breakfast available daily 7 AM–9:00 AMFree continental breakfast available daily 7 AM–9:00 AM
  • 1 bar1 bar
  • Coffee/tea makerCoffee/tea maker
  • RefrigeratorRefrigerator
  • Electric kettleElectric kettle
  • Free tea bags/instant coffeeFree tea bags/instant coffee
ParkingParking
  • Free ski shuttleFree ski shuttle
  • Free bus station shuttleFree bus station shuttle
  • Train station shuttle on request, at scheduled timesTrain station shuttle on request, at scheduled times
  • Onsite parking available only on requestOnsite parking available only on request
  • Free offsite parking within 1640 ft; reservations requiredFree offsite parking within 1640 ft; reservations required
  • Free roundtrip train station shuttle from 7:00 AM - 10:00 PMFree roundtrip train station shuttle from 7:00 AM - 10:00 PM
  • Free uncovered self parking on siteFree uncovered self parking on site
AccessibilityAccessibility
  • This property does not have elevatorsThis property does not have elevators
ActivitiesActivities
  • EcotoursEcotours
  • FishingFishing
  • Snow tubingSnow tubing
  • SwimmingSwimming
  • Ski areaSki area
  • Mountain climbingMountain climbing
  • Ski runsSki runs
  • SkiingSkiing
  • ParasailingParasailing
  • Skiing lessonsSkiing lessons
  • Rock climbingRock climbing
  • Outlet shoppingOutlet shopping
  • Boat toursBoat tours
  • Ski equipment rentalsSki equipment rentals
  • SnowboardingSnowboarding
  • Mountain bikingMountain biking
  • RaftingRafting
  • Health/beauty spaHealth/beauty spa
  • KayakingKayaking
  • Hot springsHot springs
  • SnowshoeingSnowshoeing
  • SnowmobilingSnowmobiling
  • Hiking/biking trailsHiking/biking trails
  • Ski liftsSki lifts
  • SaunaSauna
  • Bicycle tour informationBicycle tour information
EntertainmentEntertainment
  • Flat-screen TVFlat-screen TV
GeneralGeneral
  • Vending machineVending machine
  • Lockers availableLockers available
  • Front-desk safeFront-desk safe
  • ItalianItalian
  • EnglishEnglish
  • FrenchFrench
  • JapaneseJapanese
  • Smoke-free propertySmoke-free property
  • Fireplace in lobbyFireplace in lobby
  • GamesGames
  • BooksBooks
Guest ServicesGuest Services
  • RefrigeratorRefrigerator
  • Children's gamesChildren's games
  • Laundry facilitiesLaundry facilities
  • Cribs/infant beds (surcharge)Cribs/infant beds (surcharge)
  • Tour/ticket assistanceTour/ticket assistance
  • Luggage storageLuggage storage
  • Snow sports gearSnow sports gear
  • Multilingual staffMultilingual staff
  • Laundry facilitiesLaundry facilities
  • Concierge servicesConcierge services
  • Ski storageSki storage
  • Ski passesSki passes
  • Front desk (limited hours)Front desk (limited hours)
  • Daily housekeepingDaily housekeeping
InternetInternet
  • Available in all rooms: Free WiFiAvailable in all rooms: Free WiFi
  • Available in some public areas: Free WiFiAvailable in some public areas: Free WiFi
SpaSpa
  • Yukata (Japanese robe)Yukata (Japanese robe)
  • Indoor public bath (no minerals)Indoor public bath (no minerals)

Policies

Check-in
Check-in
Check-in time starts at 4 pm contactless check-in available minimum check-in age: 18
Check-out
Check-out
Check-out before 10 am contactless check-out available
Child Policy
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for jpy 4500 per night.
Payment Policy
Payment Policy
Futon bed fee: jpy 10000 per night crib (infant bed) fee: jpy 4500 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pet Policy
Pets not allowed
Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking and high chair safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Adam
Feb 14, 2026 07:21:36 AM
Review Score:   10
Summary: Excellent service Staff happy to help with all requests
See All Reviews

Room Arrangement

Room InfoFacilities
Deluxe Twin Room (Triple Room)
Room Size: m2
2 Twin Futons Bed
Deluxe Twin Room (Triple Room)

General

Number of bedrooms - 0, Extra futon (surcharge), Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Room (Western-Japanese Room)
Room Size: m2
1 Double Bed
2 Twin Beds
Room (Western-Japanese Room)

General

Number of living rooms 0, Number of bedrooms - 1, Bed count minimum 1, Extra futon (surcharge), Number of bathrooms - 1, Bed count maximum 2
Superior Single Room
Room Size: m2
1 Twin Futon Bed
Superior Single Room

General

Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Deluxe Twin Room
Room Size: m2
2 Twin Futons Bed
Deluxe Twin Room

General

Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2

FAQ's

Is this Phoenix Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Phoenix Hotel?

Check-in time for Phoenix Hotel starts counting from 4:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Phoenix Hotel have a swimming pool?

Yes, this Phoenix Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Phoenix Hotel?

Best-rates for the Phoenix Hotel starts from $258 per night with includes Skiing, Fireplace/Heating, Restaurant, Internet, Kitchen, Transportation/Shuttle, Sports/Activities, Bedding/Linens, Spa, Toiletries, Guest Services, Pool, TV, Accessibility, Wellness Facilities, Entertainment, Laundry, Parking, Security/Safety, Bar, Breakfast, Child Friendly with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Phoenix Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Phoenix Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Phoenix Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Phoenix Hotel?

Based on the information reported by the owner or manager, the Phoenix Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Phoenix Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Phoenix Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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